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Peter claims in this book that he is
passionate about selling! I can thoroughly endorse that
statement. I have known Peter over a 35 year friendship and in
his later years as an employee of and consultant to Westpac.
Peter’s book is an analytical approach to selling. It is based
on years of practical experience and considerable success.
The second section on presentation skills are practical lessons
for all good communicators. The advice seems simple and common
sense but the secret of course is putting this into practice.
Peter has done that all of his professional life.
Dr David Morgan
Former Managing Director and CEO
Westpac Banking Corporation
The customer is always number one, you are number two!
Most sales people tell not
sell. Shut up - let the customer speak is one
of the keys in selling, and yet the market place is full of
sales people who do the exact opposite. Many sales people cannot
help themselves when expounding their own knowledge, instead of
finding out what the customer’s business is, their goals and
their aspirations.
By asking questions customers may not have heard, will
differentiate you from the thousands of sales people in your
field. In addition, a good sales person will find solutions to
the customer’s problems. Too many sales people concentrate on
the competition rather than concentrating on the customer.
This book is designed to assist sales people who have
recently entered the selling arena, and to the thousands of
people who have attended, listened and participated in the
hundreds of seminars and workshops I have conducted over many
years, and will continue to conduct in the years ahead.
Many people approach me after workshops and seminars and ask if
I have written a book, to which I’ve had to say no! These
enquiries, and subsequent comments, have been quite flattering,
and have encouraged me to produce this book. This book does not
contain fabricated sales stories to suit the text, which we read
in some publications. The book contains a simple framework to
follow is selling, and some commonsense tips to assist in
presenting yourself to customers.
In this book I will lift your skills in selling and presenting
to a level that you thought unattainable. By following the
simple techniques, you will sell far more effectively and have
confidence in the way you deliver yourself to existing and
prospective customers. Sales people must remember that what may
have made them successful in the past, may not in the future.
Therefore the challenge is to try different approaches in
different situations and be aware of the different personalities
we encounter. As sales people we have the potential to earn as
much as we like, or as little as we like – I know what I would
rather!
Selling by itself has limitations just as presenting by itself.
A successful sales person must combine these skills. A sales
person who follows the sales framework without presenting
themselves effectively, will normally struggle.
Conversely, a sales person who is a polished deliverer or
presenter, however cannot identify a sales opportunity, will
likewise struggle. Successful sales people must have product
knowledge, understand the customer’s business intimately,
identify opportunities and ask for the business. They must also
be capable of delivering the message succinctly, and if so, are
likely to be the successful sales people in any organization.
This book has two parts:
• Part One is dedicated to converting sales amateurs into sales
professionals.
• Part Two addresses the finer details of “delivering” your
message, whether it is to one
customer, a small group of customers or even to a hundred or more
potential customers.
If you would like to purchase Peter's book, you can do so online
with PayPal. It's just $24.95 AUD (including postage), and you can purchase it by
clicking the link below.
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